Support tickets that don’t need a manual
Your customers e-mail you or fill in a form. Your team picks the work up, works it, and closes it — with every timestamp recorded. Kit and equipment tracked alongside, so you know which laptop the incident was about.
No card required for the trial. Sign up your company, invite your team.
Two ways in
A web form for people with accounts, and an e-mail address that turns messages — including safe attachments — into tickets automatically.
Roles that fit
Administrators run the company account. Managers see the whole queue. Agents work what’s assigned to them. Everyone else just raises tickets.
Single sign-on
Bring your Google Workspace or Microsoft Entra directory. Verify your e-mail domain and new colleagues join automatically.
Simple monthly pricing
Starter
- 5 agent seats
- Unlimited requesters
- E-mail and web ticket intake
- Inventory tracking
Team
- 10 agent seats
- Everything in Starter
- SSO with your identity provider
- Round-robin auto-assignment
Business
- 50 agent seats
- Everything in Team
- Verified e-mail domains and auto-join
- Priority support
Billed monthly through Stripe. Requesters are always free — you only pay for agent seats.